complaint handling是什么意思,complaint handling的意思翻译、用法、同义词、例句
常用词典
投诉处理
例句
The FDA GMP requirements are slightly more extensive because they include extensive coverage of labeling, and complaint handling.
而FDA的GMP则相比更加广泛些,应为它还概括标志及投诉处理。
Multiple studies already show companies with high quality customer service and effective complaint handling processes can charge a premium as well as increase loyalty.
大量的研究已经表明提供高品质客户服务和有效投诉处理的公司,可以收取额外费用并且能够提高顾客忠诚度。
Lead the customer complaint handling process on behalf of Raypower, support Sales and Service departments for all quality related issues, ensure high level of customer satisfactions.
领导代表威士·玻尔处理所有与质量相关的问题和客户投诉处理流程,支持销售和服务部门,确保高水平的客户满意度。
Results Handling nursing complaint properly, and catching the common and valuable information, then taking corresponding measures to improve nursing administration.
结果妥善处理护理投诉,从中捕捉共性、有价值的信息,有针对性地制定改进措施。
The related personnel shall supervise, check and assess the handling process of customer inquiry and complaint, make the telephone follow up for customers and report in the company regularly.
公司相关人员要对客户咨询、投诉的处理过程进行监督、检查、考核,并做好客户电话回访工作,定期在公司内进行通报。
网络扩展资料
投诉(complaint)是指对于某件事情或某个人的不满或不满意的意见或反应。而投诉处理(handling)则是指处理或解决投诉的过程。
以下是关于投诉处理的详细解释:
用法
投诉处理通常是指企业或组织对消费者或员工提出的不满意投诉进行处理或解决的过程。例如:
- The company has a dedicated team for complaint handling.(该公司有一个专门的团队负责处理投诉。)
- We have a strict policy for handling customer complaints.(我们有一个严格的政策来处理客户投诉。)
例句
- He made a complaint to the manager about the poor service.(他向经理投诉了糟糕的服务。)
- The customer service representative handled the complaint efficiently.(客服代表有效地处理了投诉。)
解释
投诉处理通常需要采取一系列措施来解决问题。例如:
- Listen to the complaint and try to understand the issue.(倾听投诉并尝试理解问题。)
- Apologize for any inconvenience caused.(为造成的任何不便道歉。)
- Investigate the issue and gather all necessary information.(调查问题并收集所有必要的信息。)
- Offer a resolution or compensation to the customer.(向客户提供解决方案或赔偿。)
- Follow up with the customer to ensure their satisfaction.(跟进客户以确保他们的满意度。)
近义词
- Grievance:指对于某件事情的不满或不满意的意见或反应,与投诉的含义类似。
- Dispute:指争议,通常涉及较大的争端或纠纷。
反义词
- Praise:指对某人或某事物的称赞或赞扬。
- Compliment:指对某人的赞美或称赞,与投诉的含义相反。
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